Contact Us
Talk to Team Texans
We make it easy for everyone to get in touch with a Texans representative. Whether you prefer to send a text, chat online, give us a call, or send an email, we're here for you.
Our live Member Connect representatives are available during regular business hours:
Monday - Thursday: 8:00 am – 5:00 pm CT
Friday: 8:00 am – 6:00 pm CT
Saturday: 9:00 am – 1:00 pm CT
Call Us
Our Member Connect representatives are ready and happy to assist with your needs during regular business hours.
Call 972.348.2000 or toll-free 800.843.5295
Text Us
Get your questions answered in real time during regular business hours. Please remember to never share account or personal information in a text.
Text us at 972.348.2045
24/7 Debit Card Assistance
Get help with fraud alerts, lost or stolen cards, transactions, card activation, travel, Card Manager, and more.
Call 1.800.843.5295 and select option 2.
24/7 Credit Card Assistance
For assistance with your Cash Rewards, Rate Advantage, or Texans Secured credit card, call 1.800.331.2241.
For assistance with your Premier Rewards credit card, call 1.800.352.8783.
Email Us
Get answers to general questions about Texans. Please remember to never share sensitive account or personal information over email.
Email us at MemberService@TexansCU.org
Snail Mail
Need to mail us something? Send us a greeting card? Use the address below:
Texans Credit Union
P.O. Box 853912
Richardson, TX 75085-3912
Loved Your Service?
Had a really great experience with a member of Team Texans? We'd love to give them a Texas-sized thank you!
Share your experience with us:
Compliments@TexansCU.org
Have An Issue?
Despite our best efforts, sometimes we make mistakes. Don't be afraid to let us know and we'll work to make it right.
Email us about your experience:
Complaints@TexansCU.org
