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Safeguard Your Information

Fraudulent texts impersonating Texans Credit Union are on the rise. Do not give out information about debit or credit card numbers or CVV, digital banking usernames or passwords, or PINs via text or phone call. If you receive a suspicious message or call claiming to be from Texans, do not respond or share personal information. Instead contact us directly at 972.348.2000 to verify the communication. Your security is our priority--stay vigilant and protect your information. 

Contact Us

COMPLAINT NOTICE

Your trust in Texans Credit Union is extremely important to us. If you have a problem with the services provided by this credit union, please contact us at:

 

Texans Credit Union

PO Box 853912, Richardson, TX 75085

Telephone Number: 972.348.2000 or 800.843.5295

Email Address: complaints@texanscu.org*

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department in person or by mail at 914 East Anderson Lane, Austin, Texas 78752-1699, phone number: (512) 837-9236, fax number: (512) 832-0278, email: complaints@cud.texas.gov, or website: www.cud.texas.gov.

 

*To protect the security of your accounts, please use our secure messaging system located within online and mobile banking when sending any sensitive information. Texans CU takes information security seriously and reminds you that a traditional email address is not considered a secure form of communication.

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